Terms of Service
Last updated: 02.04.2026
1. Scope and Acceptance
1.1 These Terms of Service („Terms“) govern the use of the SaaS service RocketKit (the „Service“), operated by Kilo Moana UG (haftungsbeschränkt), Heidestraße 49g, 25462 Rellingen, Germany, registered at Amtsgericht Pinneberg under HRB 19590 (the „Provider“, „we“, „us“).
1.2 By creating an account or using the Service, you („Customer“, „you“) agree to be bound by these Terms. If you do not agree, you may not use the Service.
1.3 These Terms apply exclusively. Any conflicting or supplementary terms of the Customer shall only apply if expressly agreed in writing by the Provider.
2. Description of Service
2.1 The Provider offers the Service as a Software-as-a-Service (SaaS) solution via the Internet. The specific features and functionality are described on the Service website at https://rocketkit.io.
2.2 The Provider reserves the right to modify, improve, or update the Service at any time, provided the core functionality is maintained.
2.3 The Service is provided at the handover point (hosting provider’s data center). The Customer is responsible for their own Internet connection.
3. Registration and Account
3.1 Use of the Service requires registration. The Customer must provide truthful and complete information during registration and keep it up to date.
3.2 The contract is formed upon successful registration and activation of the Customer’s account.
3.3 The Customer’s account is non-transferable. The Customer is responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
3.4 The Customer must notify the Provider immediately if they suspect unauthorized use of their account.
4. Term and Termination
4.1 Unless otherwise agreed, the contract is concluded for an indefinite period.
4.2 Indefinite contracts: Either party may terminate the contract with one month notice to the end of the current billing period.
4.3 Fixed-term subscriptions: The contract automatically renews for the same period unless terminated with one month notice before the end of the current term.
4.4 Either party may terminate for cause with immediate effect if:
– (a) The Customer is in payment default for more than 30 days despite a reminder
– (b) The Customer materially breaches these Terms or the Acceptable Use Policy
– (c) Insolvency proceedings are opened against either party
4.5 Termination must be in text form (email is sufficient). The Customer may also terminate through the account settings in the Service.
4.6 Upon termination, the Customer may export their data using the Service’s export function. After the contract ends, Customer data will be deleted in accordance with our Privacy Policy.
5. Fees and Payment
5.1 The Service may be offered as a free tier or a paid subscription. Current prices are listed at https://rocketkit/pricing.
5.2 Prices for consumers include applicable VAT. Prices for business customers are stated net of VAT.
5.3 Payment is due in advance for each billing period (monthly or annually) via the payment methods offered on the website. Payments are processed by Stripe (Stripe Payments Europe, Ltd.).
5.4 The Provider may adjust prices for paid plans with at least six weeks‘ notice before the next billing period. In case of a price increase, the Customer has a special right of termination effective as of the date the price change takes effect.
5.5 If the Customer defaults on payment, the Provider may suspend access to the Service after a reminder and reasonable grace period.
6. Availability and Maintenance
6.1 The Provider endeavors to provide the Service with minimal interruptions. 100% availability is technically not achievable. If a Service Level Agreement (SLA) has been agreed, its terms shall apply.
6.2 The Provider may temporarily restrict or interrupt the Service for maintenance, security, or capacity reasons. Scheduled maintenance will be announced in advance when possible and performed outside regular business hours.
6.3 Disruptions will be remedied by the Provider as promptly as possible within existing technical and economic capabilities.
7. Intellectual Property and License
7.1 The Provider grants the Customer a non-exclusive, non-transferable, non-sublicensable right to use the Service for the duration of the contract in accordance with these Terms.
7.2 All rights to the Service, including software, design, trademarks, and other intellectual property, remain with the Provider.
7.3 The Customer retains all rights to content they create, upload, or store in the Service („Customer Content“). The Customer grants the Provider a limited license to use Customer Content solely for the purpose of providing the Service.
7.4 The Customer warrants that they have all necessary rights to the content they upload and that such content does not infringe any third-party rights.
8. Customer Obligations
8.1 The Customer shall use the Service in compliance with all applicable laws and these Terms.
8.2 The Customer shall comply with the Acceptable Use Policy, which forms an integral part of these Terms.
8.3 In the event of a breach, the Provider may temporarily or permanently suspend the Customer’s access to the Service.
9. Warranty and Liability
Warranty
9.1 For consumers, statutory warranty rights apply.
9.2 For business customers: The Service is provided „as is“ in its current version. The Provider warrants that the Service substantially conforms to its description. Minor deviations do not constitute a defect.
Limitation of Liability
9.3 The Provider shall have unlimited liability for intent and gross negligence, as well as for damages resulting from injury to life, body, or health.
9.4 For slight negligence, the Provider shall only be liable for breaches of material contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, contract-typical damages.
9.5 The above limitations do not apply to claims under the German Product Liability Act or for assumed guarantees.
9.6 The Provider shall not be liable for data loss to the extent the damage could have been avoided by appropriate data backup by the Customer.
9.7 Aggregate liability cap (for business customers): The Provider’s total aggregate liability under these Terms shall not exceed the total fees paid by the Customer in the twelve (12) months preceding the event giving rise to the claim.
10. Data Protection
10.1 The Provider processes personal data in accordance with the Privacy Policy.
10.2 Where the Provider processes personal data on behalf of the Customer (data processing), the parties shall enter into a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR, available at [APP-URL]/dpa.
11. Amendments to These Terms
11.1 The Provider may amend these Terms with effect for the future, provided the amendment is reasonable for the Customer. This applies in particular to changes necessitated by legal or regulatory changes, editorial changes, or changes relating to entirely new features.
11.2 The Customer will be notified of changes at least six weeks before they take effect. If the Customer does not object within six weeks of receiving notice, the amended Terms shall be deemed accepted.
11.3 If the Customer objects, the contract continues under the existing Terms. Either party shall have a special right of termination effective as of the planned effective date.
12. Governing Law and Jurisdiction
12.1 These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law shall not deprive them of mandatory consumer protection provisions of their country of residence.
12.2 For business customers, the exclusive place of jurisdiction is Rellingen/Hamburg, Germany. For consumers, statutory jurisdiction rules apply.
12.3 The European Commission provides an online dispute resolution platform at: https://ec.europa.eu/consumers/odr/. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely achieves the economic purpose of the invalid provision.
14. Contact
Kilo Moana UG (haftungsbeschränkt)
Heidestraße 49g
25462 Rellingen, Germany
Email: alexander@siemer-schmetzke.de
Commercial Register: Amtsgericht Pinneberg, HRB 19590
VAT ID: DE460605388
Effective: 02.04.2026
Applicable to: RocketKit (https://rocketkit.io)